Sony has always treated its customers like absolute trash from the get go. As a kid, I had a stereo that ended up dying. They weaselled out of the warranty. Flash forward to my Sony headphones where one ear died and they did the same. Forward again to my Ericsson phone whose screen died due to “water damage” (the markers were triggered by a friend who worked in their repair department said all phones on high humidity zones were always triggered because back then phones weren’t even dust proof). They sent it back refusing to fix it.

Since then they have been on my embargo list. One of the worst companies for caring about their customers.

🖕

[–] 0x4E4F 2 points 2 years ago (5 children)

Have to admit though, when it comes to quality equipment, they do take the cake. I've never had a Sony product break on me (except my walkman, but that was my fault 😂).

But, to be honest, I've never consumed anything but audio and video equipment from them (receiver amplifiers and TVs). Things may be different in other departments, including their PS department.

[–] Kbin_space_program@kbin.social 3 points 2 years ago (1 children)

I had a Sony Bluetooth MP3 player that accidentally got through a full washer and drier sequence.

And worked out of the wash for another 3 years.

Their software was garbage, but christ some of hardware was Nokia levels of tough.

[–] 0x4E4F 2 points 2 years ago

Yeah, hardware wise they're superb. Software wise... not so much... maybe that's the reason why they fell so behind on broadcast equipment.

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