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Is your health insurer using AI to deny you services? Lawsuit says errors harmed elders.
(www.usatoday.com)
this post was submitted on 23 Nov 2023
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I've seen just this happening and I'm pretty sure they weren't using AI to do it. Plenty of my patients were given less than a week for rehab and were shipped out before they were really ready to go back home and unsurprisingly they popped back in a few weeks later. The wealthy ones could just pay like 15k a month out of pocket if necessary.
It's also the onward march of "AI" and the generalized enshittification of life. They'll implement these systems and then blame the systems for the failures despite doing exactly what they're telling it to do. They'll utilize all that information that gets harvested to realize you just bought a bunch of candy and raise your premiums as part of their dynamic plan that promises to reduce your costs for healthy behavior but inevitably charges you more.
It's already happening with people and it'll happen worse with AI. This is just the cost of doing business if they even have to pay any sort of damages. Not like there's going to be any regulation on this kind of technology that would be anti-business anyway.