this post was submitted on 19 Nov 2023
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I appreciate your response, however, that is not my issue. The photos themselves in fact have the black bars. It’s some sort of hardware or software issue, I’ve been on the phone with three different senior advisors from Apple support trying to figure out the problem, from resetting all of my settings, do a complete phone reset, etc. While on the phone with them today I discovered that if I turned off the lights in the garage, the issue stopped! Like my original post stated, they have record of several other people calling in with the same issue. They are trying to figure out what is causing it, I was posting here in case anyone else had the problem they aren’t the only one!
https://preview.redd.it/k1g67fki3e1c1.jpeg?width=5712&format=pjpg&auto=webp&s=440b9ce303a676074bc8165f6060ac44a817f354
Ok. No idea then. Phone under warranty still. Get it replaced (repeatedly if necessary) until you don’t have the issue.
That would be the only recommendation for next steps