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Camera App Issue- Water Damage? (alien.top)

submitted 2 years ago by TimelyBrief@alien.top to c/apple@hardware.watch

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The other day, I spilled a little water on the back of my 13 pro max. One of the camera lenses is completely broken out so I was worried, but I dried it off and everything was fine.

A few days later, I noticed the iOS camera app wasn’t working unless I turned the camera to “selfie” mode. I can still take perfect photos via Snapchat, but if it’s via the native camera app, I just get a black screen.

The camera is a fairly big part of my job. Any ideas what’s going on or some troubleshooting?

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[–] shipmcshipface@alien.top 1 points 2 years ago (1 children)

Nope, your camera module is now “buggered” and will need to be looked at. Whether you get apple to do it or a 3rd party that’s up to you. Just note if apple finds signs of water damage they will most probably quote for full device replacement other than just the camera (around £500 for the 13). Also, another note, apple charges around £200 for a camera unit replacement alone, be ready for that.

If you go through the 3rd party option, it will be incredibly cheaper you would just have it live with an “unknown part” Message that will forever live in your settings. Up to you

[–] TimelyBrief@alien.top 1 points 2 years ago

Thanks for the thorough reply. It’s crazy because when I looked at having the lens replaced months ago, they said it would be around $600 because they had to replace the entire glass back. That’s coming back to bite me now.

I guess an upgrade is in order. Thanks again for the reply.