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communick@hardware.watch

Ok guys. I need help. (alien.top)

submitted 2 years ago by Musicmajorlol@alien.top to c/apple@hardware.watch

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When powering off my Apple TV the TV doesn’t turn off and the Apple TV light stays on. The only way to get it to turn off is unplugging it. Along with that the volume buttons have stopped working on the remote. I tried disconnecting the remote and reconnecting. I’ve switched the volume control from Auto to HDMI to TV via IR and to Off. I’ve unplugged the HDMI cord on both sides and plugged in it. I’ve also unplugged the Apple TV and plugged it in. It is currently updated to tvOS 17.1 and there are no updates available. I don’t have the original TV remote. I have yet to do a factory reset but I’d rather not haha. Why isn’t it fixed? What do I do? My volume is so low. Help me. 😭

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[–] jason22983@alien.top 1 points 2 years ago

I had this same issue, the only way I fixed it was doing a factory reset on my tv.