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communick@hardware.watch

Updated to iOS 17.1 now my screen is unresponsive (alien.top)

submitted 2 years ago by Molopolo300@alien.top to c/apple@hardware.watch

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I have no idea if maybe I just got unlucky, but I updated my 15 Pro Max to iOS 17.1 out of impulse and now my screen doesn't work.

Like I still can see everything and wake up my screen with the lock button but it's not detecting any of my touch inputs. Tried to hard restart it with the Volume up, Volume down, power button about 20 times and still nothing. Plugging it into iTunes says its in DFU mode too.

Does anyone have a fix for this. I don't want to restore my phone because I don't have a recent backup and I can't back it up while iTunes thinks its in DFU mode(Which it isn't). Probably going to the Genius bar later if I can get an appointment.

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[–] setzer@alien.top 1 points 2 years ago

This happened to me as well yesterday. On a 15 Pro.

What did you end up doing? Full shut down / restart didn't fix it. I had a backup so I restored through iTunes. Touch screen is working again... so I guess it may not be a hardware issue, incredibly weird it persisted after reboots prior to the restore though. Never encountered anything like that before on past iPhones.