this post was submitted on 01 Nov 2023
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She calls me from work freaking out claiming that apple prompted her to change her 6 digit passcode to access the phone. She says she forgot it and is now locked out for several hours.

I have never heard of this before. And I would just like if someone could confirm if you are ever prompted to change your numeral digit passcode for any reason.

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[–] thefinalep@alien.top 1 points 2 years ago

Is her phone enrolled at work? Check if the IT dept can reset her pin. If it's personal with no work management probably reset is the next option