this post was submitted on 19 Oct 2023
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Today, I tried to call Centrelink 17 times. I got through to hold music once, then it hung up (www.smh.com.au)
submitted 2 years ago by Zagorath@aussie.zone to c/news@aussie.zone
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[–] sqgl@beehaw.org 3 points 2 years ago

Seriously, 48 days with the ARO (Authorised Review Officer). It is that long because often it involves complex legal and/or accounting calculations. Doesn't matter if yours is a simple review, you wait in that queue.

I wasn't even notified of the outcome of one of mine.

Another time I received ac letter that said the thousands I supposedly owed them had been reduced to 64 cents (as if to troll me). No apology.