this post was submitted on 19 Oct 2023
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I genuinely don't know if this is you making a joke at Centrelink's expense, or you being serious.
If it's serious, that's absolutely atrocious. A response taking over a month and a half is absolutely unacceptable from what is supposed to be a wealthy developed country. For 2 days to be a target that they just keep missing is bad enough, but for them to not even be targeting a reasonable amount is a failure of epic proportions.
Seriously, 48 days with the ARO (Authorised Review Officer). It is that long because often it involves complex legal and/or accounting calculations. Doesn't matter if yours is a simple review, you wait in that queue.
I wasn't even notified of the outcome of one of mine.
Another time I received ac letter that said the thousands I supposedly owed them had been reduced to 64 cents (as if to troll me). No apology.