this post was submitted on 19 Oct 2023
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It goes something like this...
[after an hour in the queue]
Me: I am wondering why my DSP payment inexplicably decreased.
Clink: Sorry you have come through to the general help line, you need to call the disability line...
[One hour later]
Clink: Oh it is related to your assets, you need to call another line
[One hour later]
Clink: Oh you will need to request a review, that is another department
[One hour later]
Clink: You need to come into an office
[Next day]
Clink: Did you book an appointment? You need to book an appointment
[Next week]
Clink: Do you have photo ID? You will need to go to Service NSW to get a photo ID
[Next month]
Finally submit a review then rinse and repeat a couple of months later when your review gets ignored.