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Unsurprising. Most repair shops will ask for your PW to "test that the device works". If it is for a battery change, or screen fix or whatnot, refuse to give it! It is not required. They can confirm the fix just by accessing the lock screen itself.
Samsung phones have this but apparently the Samsung diagnostic tool doesn't work in the repair mode. Dumbest thing I've ever heard.
I just use a secondary app to lock down all apps when it needs serviced then.
Yeah it's great. When anything goes wrong, you can just throw it in the trash and get a new one.
Like when I accidentally broke the glass on my camera bump and I was able to buy the replacement and fix it myself for under $20, right?
That has to do with the manufacturer, not that it's android.
And you believe that's because it's an android? So anybody who buys an android phone can expect that nothing will ever go wrong with the hardware?
Edit: To any morons downvoting, that's literally what the person said. Here, I'll quote them: "Nice thing about having an Android is I’ve never needed service"
Literally saying that the reason they never needed service is that it's an android. There is no other way to interpret the statement.
“Nice thing about having an Android is I’ve never needed service”
The grammar you're using simply doesn't mean what you're saying it does. "Nice thing about having X is Y" means that Y is a benefit of having X. Your claim is that your never needing service is a benefit of owning an Android.
Now you're claiming that the two things are not dependent upon each other? Like if I said, "Nice thing about having a pet fish is that the air pump for my fish tank is quiet." That makes no sense, because my air pump being quiet is not dependent upon my owning a fish. You might as well say, "Nice thing about having an Android is that my mom packed a cookie in my lunchbox yesterday." The reason that sounds wrong is that the grammar requires a dependency.
But the truth is, you understand the grammar well enough to know what it means. That's why you wrote it that way. You just assumed that what you were thinking was right without really thinking about it.
Truth is all I care about. You can continue with your fantasy all you like, but don't start talking about truth, as if you care about it.
Which degenerative brain disease do you think causes people to value the truth and to have a basic grasp of English grammar?
Dude. Calm down. You said something that people disagreed with, just accept that's the case and move on.
We've all had people disagree with us, doubling, tripling, quadrupling down on it achieves nothing.
It doesn't matter if people disagree with you. It matters if you're right. I obviously don't care what people think, beyond my disdain that humans can actually act this way. It's disappointing to have to be grouped with you guys.
If you don't care then why does it matter?
I literally explained in the next sentence. "It’s disappointing to have to be grouped with you guys."
I like to think of humans as thinking beings. The kind who possess the basic ability to communicate properly. The kind who understand that the reason you might say a sentence is to explain something from the previous sentence. Just basic things that separate us from animals.
Its gotta sting that youre both disagreed with and wrong then, huh
Does it physically hurt you when you try to think? I specifically said that it doesn't matter if people disagree with you.
I find it odd that the moment I make a comment saying, "Here are a few characteristics that I think every human should exhibit," several people come out of the woodwork and essentially raise their hands and say, "Not me! I'm subhuman and proud!"
And I specifically said its gotta smart that you failed both where it matters and where it doesnt. Keep up, it was a very simple sentence.
Youre one of those mensa heads, right? You took a facebook iq test and loved the rush so much you took it for gospel? Thats typically the type who say smooth brain shit like that.
But we were both talking about whether it hurts me, not whether it hurts you. I can accept that you're such a weak-willed loser that you are truly hurt when somebody disagrees with you, but only because you seem to insist that it's natural. So I guess it's the natural state for you.
On the other hand, I don't care who disagrees with me. Either I am convinced by a good argument and I change my mind, in which case, I get to be more right than I used to be, or I get to be right while another person embarrasses themselves. It's win-win, because I don't get emotionally attached to losing arguments like most people.
Although, I admit, it would be more fulfilling if the person embarrassing themselves actually has a chance in hell of winning an argument against me.
Its fascinating, how you make up words no one said to you to argue against. Is that a mark of intelligence? These delusions and hallucinations?
The emotional attachment you have to these arguments is oozing from every comment you make. For someone as smart as you, you sure do lie like a brainless git.
Hook line and sinker on the mensa brain too. Let me guess, youre here cause the fools on /pol couldnt handle your genius?
And your comment contains nothing at all. No sign of any sort of point. Just emotionally charged insults, presumably from your hurt ego. I think if the AUTO;TLDR bot ran on your comment, it would say, "I'm angry because you seem smart and you disagree with me. I am desperate to convince myself that you're also emotional, because that is my only chance at not looking like a complete loser."
Barely any reference to the preceding comments. It looks like something that a person like you can just copy-paste into any comment chain. In fact, I suggest you save it for the next time. If this sort of comment is something that you can feel good about right now, it'll probably fit right in to any other "argument" you engage in, as well. You can even save yourself a lot of trouble and just lead with this comment. Let people know the caliber of person that they're dealing with from the start.
On the other hand, despite how much you probably like your comment, I guess forgetting about the subject matter and resorting to pure insults as close as a person like you can get to conceding, so I'll take it as such.
Once you've got a clear mind you should re-read the comments you're replying to. The only anger is your own, the only emotion is your own, the only ego is your own.
Everyone else is just toying with you for amusement. It's like watching a dog snapping at its own tail. You know you should probably help the poor soul out but at the same time you kinda want to see what happens.
The nice thing about valuing logic is that, when I think about things again, I almost always come to the same conclusions.
If you're amused by this, I'm not sure what to say. I guess some people find it amusing to get embarrassed.
The smartest thing you've done in this thread was when you stopped replying earlier. I assumed that it meant you finally realized the situation. Conversely...
Why would you assume that? That doesn't seem a particularly logical conclusion?
I'm trying to guess your motivations, so based on your history in this thread, where you assumed I was emotional and upset that people were disagreeing with me, I have to assume that you are still thinking emotionally. So, yes, this is a logical conclusion.
If you were a logical type, then there would be no issue. You'd just react logically. But you're an emotional type. If you don't like which emotions I am attributing your motivations to, then you should tell me which emotions you are feeling. That way, I won't have to guess.
Shitty people will do shitty things. That said, if you don't give your password, be prepared to have the technician test all sorts of stuff in front of you. The selfie camera, ear speaker, microphone, etc. sometimes are mounted on the screen. If there are problems, the tech will need to redo the repair. Not advocating for giving your pw, but be prepared for the process to be less convenient.
Edit: My bad, should have clarified I'm talking about phones exclusively. If you're worried about your computer, create a non-admin user and give them that password. If they had the skills to bypass that, they wouldn't be working at a repair shop.
What are you talking about? I worked at a geek squad back in college days and no one there needed your admin password to get into your computer. We'd just remove the password. The only reason we asked for your password was so you'd get your computer back with the password still on it, lol...
I'm more shocked that none of the techs found the monitoring software and assumed it was something malicious and disabled or removed it...
Bitlocker? FileVault? If you're cracking those, why the fuck are you working at a Best Buy?
Bitlocker or Filevault for the pin/password to get onto your computer? I don't think that'll be a common scenario. I also imagine they bypass the whole password thing, rather than cracking the actual password.
Yup. A majority of the time people didn't have any of that setup anyway. But also most of windows security is centered around external attacks over a network, not someone actually having your computer so there are lots of ways to just remove the password if you can plug in a flash drive or insert a CD.
If someone actually security conscious brought in a computer truly locked down, we would have had a tough time of it, but people that know how to do that aren't bringing their computer to geek squad to be fixed, so it's a catch 22.
Yeah I had a buddy who bought a PC that had a BIOS password on it(which now I realize was probably stolen.. but it was like a big box store 2010 desktop which is weird to steal) I was surprised with how easy it was to bypass that, and gain access with a flash drive and 3 minutes of googling
Why? Couldn't he just use a live distro?
If someone has physical access to your device, they also have the ability to access your files without your password. Unless you are using sophisticated full disk encryption, but that makes it more time consuming to gain access.
I wish Android still had full-disk encryption. It was dropped in Android 10 for file-based encryption, but as far as I know the keys are just somewhere on the device. But I am not sure about that. Like 10%.
They'll be in a hardware security module, just like the computer should be storing encryption keys with the tpm. Tbh I don't know what's actively implemented but definitely on the devices I manage in MDM they're non-compliant without that. I'm sure you probably can get cheap devices without though. Just like you can get home level laptops without tpm.
What it was really dropped? 😱
Most devices nowadays do. Phones definitely. I think Windows by default now. Macs definitely for a while now.
A lot of times, the camera/earpiece speaker/microphone cables are really fragile and tolerances are tight. The phone isn't designed to be opened. You should, therefore, make sure they work after the repair by making a test call.
You almost always need to the password to test a phone thoroughly. You can see that the screen works on the lock screen, but what about the front facing camera, and secondary microphone that are attached to the screen and need to be transferred, or replaced if you do it like Apple. On newer iPhones the slightest defect can cause face id to not work. On laptops it depends. Sometimes live USBs don't have the right drivers to test all the hardware. When you assume things are simple you're usually wrong.
Weird that you'd mention the cameras, one of the only things you can access from the lock screen.
For everything but data recovery you can get by fine without a password. You aren't gonna have a hardware issue that makes Facebook slightly slower, your device won't turn on.
Incorrect. On most devices after the power is cycled you can't use the camera on the lockscreen. You have to enter the password once before that feature is enabled. And if you're doing a screen replacement you need to power it off or you risk frying the backlight. How many cellphones have you repaired? 1? Hundreds? Thousands? It was my job for years, and my point is just don't assume things are simple.