this post was submitted on 15 Oct 2023
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Here's an unexpected myki issue.
When I was cruising down the bellarine the other day, jumped on the tram did my touching and it said the card was expired, the 3 dreaded beeps that the adults dressed like kids salivate over. Jumped off went to 7/11 grabbed a new card with $20 on no biggie.
I thought shit, that can't be right as I just topped it up and it has $40 on it.
About to head back to melbs today and check the old 'expired' card on the website and it expires in Nov. 2024 with $40 pending.
The responsibility is obviously on the commuter to have a valid ticket. And I'm aware if a machine fails that's on them but if the card hallucinates then where does that leave you if the big kids want their lunch monies?
My son's just took a week for the balance to transfer from the expired card to the new one. We are not frequent public transport users and followed the whole process online for a replacement card etc.
I’m in the middle of doing this myself. Have received the new card, but having to wait 5 days for balance transfer is really annoying. What do people do if the inspectors get them? Lucky I have another card to use in the interim, but it’s not a great system