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Netflix falls to sixth place in customer satisfaction survey (variety.com)

submitted 2 years ago by reddig33@lemmy.world to c/television@lemmy.world

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Good thing they’re raising prices again!

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[–] giantofthenorth@lemm.ee 11 points 2 years ago (2 children)

I haven't looked into them, but I'd bet they're just in a both mature and oversaturated market. There's not much they can do to gain new people, everyone knows what Netflix is across all first world markets and a corpo won't care about the others.

[–] iforgotmyinstance@lemmy.world 2 points 2 years ago

Sure. I haven't paid for Netflix in my life (mid 30s male, American), and at this rate I don't see myself doing so. My wife and I plan to do a free trial and watch Castlevanias new series one of these weekends.

[–] hansl@lemmy.world 2 points 2 years ago

Basically. They’re becoming the Comcast of streaming. And Comcast isn’t exactly high on customer satisfaction.

People throw enshittification, but that ain’t it. They’re not screwing their investors. They just don’t have room to grow and need to reorg to survive.