this post was submitted on 27 Jul 2023
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Tech Support Memes

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"What ports do you need open?", Vendor: "All of them" (infosec.pub)
submitted 2 years ago by TheWaterGod@lemmy.ca to c/techsupportmemes@lemmy.ca
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[–] DokPsy 1 points 2 years ago

When I get the finger point from vendors, the problem I have is: show me what part of the software is getting screwed up. What is it expecting that it's not getting. Is it a port/network issue? A server spec issue? Drivers? OS patch? Latency? Just saying "it's not us, it's something on your side that's the issue" is no better than kicking the can down the road for someone else to deal with.