this post was submitted on 20 Sep 2023
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I’m writing QA tests to test an improved user experience with one of our security tools.
I’ve worked on security teams that live by security first and user experience a distant second or third priority. We as security still have to keep in mind that if business processes break, or if the user experience is too poor, then leadership and users will do everything they can to circumvent or get exceptions for the control.
What do you folks think about balancing user experience with security?
If your UX is bad in favor of better security, your users will tend to find ways to circumvent your security haha. So good thing to keep in mind.