We bought a HP omen 16, has a ryzen ai 9 hx 375 and a laptop rtx 5080 with 32 go of ram.
The USB controller is broken or something, if two slots are used, one of them wigs out and spams the controller with fake devices, meaning it fills the controller and no USB devices work.
The second account can run gtav legacy at a whopping 40 fps and medium settings with tons of stutter while using the gpu. Main account at 200+ at highest possible setting while on a fivem server. The second account is my wife's, and she will be using it more than me.
Tons of little issues, like the network settings getting corrupted at one point. Bluetooth turning off randomly. Audio devices disabling once unplugged and not reenabling when plugged back in. Updates failing without logs.
I wish so badly to install linux onto this but cannot because the games my wife plays requires a real windows account. (Gta, battlefield, ect.)
I did a little digging and found very little help regarding these issues. Anyone else have these problems?
Edit: A friend helped me out. We Uninstaller the USB drivers, updated the bios and swapped the bios graphics to discrete mode and it runs flawlessly. Seems so simple but how in the heck could a multi thousand dollar laptop ship in a near unusable state like this? Cooperation are wack yo.
If need be, yes.