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The service isn't advertised as being for anonymity.
That seems pretty clearly to be meant to avoid simple things like spam on your main email. I can't imagine most people expecting much more than that. There is always a special level of idiot, but most people would never assume that this would keep you protected from police.
Not to mention this was a result of a search warrant, Apple wasn't proactively providing anything. So this is a non-story honestly. It's exactly how the process should work. Someone made an explicit threat, law enforcement got a search warrant, the provider complied with the court ordered warrant requirement. This shit happens thousands of times per day and always have.