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AI error jails innocent grandmother for months in North Dakota fraud case
(www.grandforksherald.com)
This is a most excellent place for technology news and articles.
Sue the software company for defamation.
There are 4 things that need to be true for a defamation case. The statement must be false. The statement must be presented in away a reasonable person would believe it. The statement must be published for at least one other person to see. The statement must cause harm
The hardest part will be the second condition. The software publisher probably has all kinds of disclaimers in their EULA to cover this one. It also depends on how the software presents the information to the user.
The woman didn't sign a EULA with the vendor.
I would say your three reqs are met.
It's not the woman it's the police officer/department that would agree. So, if there is language saying the user knows and understands that the system is not accurate then it becomes harder to go after the developer.