this post was submitted on 10 Jan 2026
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My mom has trust issues with computing so deep she doesn't even do any fucking software update. Ever.
Like, I had to fix her Mac because she couldn't use her emails anymore. Her MacOS was so ancient that no software supported it anymore. Her email provider finally upgraded its TLS version. Nothing revolutionary, but recent enough that it wouldn't work anymore on her dinosaur.
I spent a whole fucking day updating her slow-ass hard-drive iMac (can't even upgrade to a SSD without risking to destroy it because it's sealed) just for this.
Now it's my fucking fault nothing works like it used to, just because her Luddite ass is taking 10 years of UX changes at once. Also, this piece of overpriced form-over-function garbage was already slow as fuck from day one because of its shitty hard drive and low RAM, now it's crawling to the point of being useless.
IMO software vendors have created this attitude. Don't get me wrong, in an ideal world users would be much more technically literate, but given the behavior of the software industry this really should be the expected outcome.
Its similar to how popups on the web trained users to instantly close dialog boxes without reading them. Its not the fault of the individual person writing the CRUD app that uses a dialog box, but it is the fault of the system that collectively produced all of the things you see on the computer's screen.
“That’s the problem with you computer people, you make things so hard to use!”
proceeds to do the most inane shit like opening a Word document and saving it at a random place to "copy" it
My mother is like that with her phone.
We upgraded her old ass Android 6(!) phone a year ago. She was pissed for like half a year when the new Android 15 phone had things in different places than her old one.
Now she's only pissed off every three months when the shitass companies decide to completely redesign the UI/UX of their apps and she has to learn it all over again