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Americans overestimate how many social media users post harmful content (doi.org)

submitted 1 day ago by King@sh.itjust.works to c/Technology@programming.dev

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[–] misspelledusernme@piefed.social 3 points 1 day ago* (last edited 1 day ago)

I thought this part was interesting. People are correct about the amount of toxic content (~33%) but just missattributes it to an equivalent share of the population.

These findings reveal a striking pattern in how people misunderstand online toxicity. Participants drastically overestimated how many users posted toxic comments on social media—believing it was 38% when it is actually 3% (a 13-fold overestimation). However, they were nearly accurate about how much total content this set of users produces—estimating 38% when it is actually 33% (a 1.15-fold overestimation). This suggests people may encounter toxic content at roughly the expected volume but attribute it to far more widespread participation than actually occurs. Rather than recognizing a small group of highly active accounts, people appear to imagine toxic behavior as broadly distributed across the user base.