this post was submitted on 18 Dec 2025
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Me: -submits ticket- “our recycle bins don’t work anymore. What happened?”
IT: “we scripted them to disable every time you guys log in from now on.”
Me: “…..why?”
IT: “don’t know, but you won’t be getting recycle bins back until the upgraded computers roll out.”
Me: “okay, when will that be?”
IT: “dunno. We have to do the entire company and we can only do about 4 a week.”
Me: “dude, set up a fucking FOG server, throw all the interns at hooking the new machines up to a cheap switch, and multicast out an image. Bang this out in a few weeks.”
IT: “nope, open source doesn’t have support so we don’t use it.”
Me: “and who is “supporting” you at a rate of 4 pcs a week?”
IT: “…..is there anything else I can help you with?”
Me: “gave us back our recycle bins.”
IT: “no”
Fucking Christ these guys are dumb.
That's what happens when you subcontract out your IT.
What do you mean, this just sounds like IT
Would you believe we didn’t do that? They are just convinced that’s how this should go.
"Open source doesn't have support"
My brother in christ you are EMPLOYED to be the SUPPORT
And what if they aren't able to solve the issue?
This is a commercial business, they can't just ignore the problem. Someone has to solve it. And that is why companies will ALWAYS chose a product with support from the manufacturer. Just in case the people they hired are unable to solve it.
No, they employed to contract out the support endlessly and fingerpoint when they can’t figure it out. Yay Microsoft!
If they're talking about active directory then in fairness they do have a point. Linux doesn't have anything anywhere close to the utility of AD. It's got some of the functionality but it's nowhere near the full solution that Microsoft offers.
At some point Microsoft are probably going to realise there's an entire aspect of their operating system they haven't erroneously stuck AI in and ruined it. But until then for managing large networks you can't beat AD. It's just unfortunate that the operating system on the other end is so crap.
No, it’s other crap too. And I’m not convinced AD is as important as people pretend it is, especially with everyone pissing themselves to take everything off prem and into the cloud.
AD is great because it’s already there, not because it’s actually superior.
Just me trying to manage an organisation with just Linux tools would be a nightmare.
I remember back in 2015 trying to manage a bunch of Apple Mac workstations for a web design company and there was only about 12 of them and it was so irritating. And that's Apple, who do actually have some, but not very good, user management software.
How does it been in the cloud make it any worse. User management is user management I don't really care if it's hosted locally or not. I'd prefer it to be hosted locally but I'd take Entra over not having it at all.
It "been there" is what makes it superior. In Linux it isn't there.
Are you really claiming user management isn't as important from a business perspective?
Everyone using local accounts is a nightmare to manage if you have more than 5 computers. No self-respecting IT department would want to put up with that.
And you also seem to have no understanding of the sheer amount of functionality AD offers.
Yeah, a big part of my job is helping deploy thousands of systems with in one customer case a contractural commitment to be able to redeploy all 3,000 of their systems in 30 minutes....
But when it comes to my own system, I am mandated by company policy to let our IT handle it, who does it by hand from a USB stick... So when the time comes they want to reimage my system for whatever reason, II turn in my laptop for a few days, get it back and put my second m.2 disk back in to boot back into the OS I maintain after letting them do what they wanted to my alleged 'primary' OS.
relatable but that would get me investigated
Do things in recycle bin not get synced to the cloud/backed up?(edit: nope seems everything from breaking migration tool, ballooning profiles and overzealous compliance can be mitigated elsewhere). Hence doing so in the roll out? No idea otherwise or why they wouldn’t know. Sometimes we just get told to do things a certain way. Not IT anymore but currently work with engineers who try shortcutting triage queues (probably in an attempt to save everyone time, not maliciously) and we have to undo their assignment and triage it as laid out. Specifically we were told “people will try to tell you who to send internal requests to, ignore them”. Largely for accountability so tickets/requests don’t get dropped or breach SLA and also because it can break workflows. Locking out recycle bins without being able to provide a good reason is pretty wild though lmao.
They said they it’s a Citrix thing. They are getting rid of Citrix too, which is fine as it’s a pain in the ass, but moving to full PCs for remote workers tha don’t need them is a ridiculous waste of time and money, especially now. It’s just going to make things worse because supporting that won’t scale as cleanly.
And why this migration? It’s not like Citrix was a bad idea on the first place. It actually solves some real problems for us.
IT: “because we can’t remote into a Citrix box.” Me: “the fuck you cant.”