this post was submitted on 12 Dec 2025
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I just received a box from the Disney Store that I didn't order (lemmy.world)
submitted 3 days ago by NABDad@lemmy.world to c/casualconversation@piefed.social
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I had ordered a couple things for my wife from the Disney Store recently. PJ's as a Christmas present. However, I already received everything I had ordered.

Today another box showed up with my name and address, but it's nothing I ordered.

I just tried chatting with a cast member via their online chat, but I don't think the person I'm chatting with can wrap their head around the concept.

I know I don't actually have to do anything about an unsolicited package, but I'm trying to be nice.

They keep asking me about the things I had ordered.

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[–] mushroommunk@lemmy.today 16 points 2 days ago (2 children)

Just keep it, shipping mixups happen all the time. It's cheaper for them to just ignore it. Enjoy whatever.

I've gotten two full $50 boardgames the same way before and the store told me not even worth the hassle and cost of shipping back

[–] athairmor@lemmy.world 5 points 2 days ago (1 children)

I got a whole bed once. I ordered one and was charged for one. They somehow sent a second. I think it was a problem with the website. I remember reloading during the order process.

Anyway, I called to return one of them. They were confused by my explanation of what happened. I was on the phone for hours. But, eventually, I got them to take one back. They still issued a refund.

By that point I was so annoyed I didn’t bother to correct it and just kept the $300 bed at no charge.

[–] Talos@sopuli.xyz 2 points 2 days ago

Haha the way you described here what happened makes it clear that you had to keep rewording it over and over to get them to understand

[–] NABDad@lemmy.world 4 points 2 days ago (2 children)

It took awhile, but they finally understood what I was saying and emailed me a UPS return label.

I don't mind sending it back. No big deal to print a label and drop it off.

It did take a lot more effort than I thought it would to get them to understand.

[–] DeathByBigSad@sh.itjust.works 6 points 2 days ago

I don’t mind sending it back. No big deal to print a label and drop it off.

If only people in positions of power were as honest as you, then we'd have a better world.

But as a member of the oppressed, I personally ain't help the corpos lol.