this post was submitted on 01 Nov 2025
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Yeah, the hopper bounces around a lot. Not like vibration but literally shaking and bouncing. I’ve double checked and it’s all assembled right. Encore says it’s normal, but I’m not a fan. Already considering aftermarket solutions to stabilize it AMA make the grind more consistent, I don’t care if that makes the grind a little finer overall.
I also bought a hopper bellows, but it doesn’t seem as necessary, the grounds retention isn’t nearly as bad as my old Capresso. I might pick up the single serve hopper to try.
It's definitely normal and probably designed that way to help feed the beans in. The whole motor and burr assembly is mounted on rubber grommets, it will move.