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Microsoft 365 Copilot's commercial failure (www.perspectives.plus)

submitted 5 days ago* (last edited 5 days ago) by HaraldvonBlauzahn@feddit.org to c/programming@programming.dev

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The number of paying subscribers for Copilot has leaked, and it is a disaster. Now even reshaping Satya Nadella's CEO role into tech leadership rather than delivering commercial results.

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[–] hactar42@lemmy.world 26 points 5 days ago

I have 20 years experience in IT process automation, with the last 15 spent in consulting. The number one thing I've learned is businesses don't care about the technology. I could write the coolest automation that covers 99% of potential issues, but if it costs more to run than having a person in India push a button, they won't buy it.