this post was submitted on 28 Sep 2025
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Tech Support Memes

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Something about incentives (infosec.pub)
submitted 4 months ago by gandalf_der_12te@discuss.tchncs.de to c/techsupportmemes@lemmy.ca
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[โ€“] spittingimage@lemmy.world 19 points 4 months ago (1 children)

One of our desktop techs was found to be opening/closing tickets for the work of processing tickets. It was strongly suggested that she not do that.

[โ€“] Zorsith@lemmy.blahaj.zone 7 points 4 months ago

I had a supervisor insist we created 1-to-1 tickets for every individual system imaged. This was extremely tedious and arguably more work than the actual imaging (we did a fairly large amount of imaging)