this post was submitted on 25 Sep 2025
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Boox is even easier than kobo, all you need to do is....nothing at all. It just accepts all formats with no lockdown out of the box.
They were my first choice, but like this user I found they were quite fragile, arguably poorly designed, and either way you'll get no sympathy from customer support. Two different models, both in cases, both screens broken, one within days of receiving it. Very disappointing.
Granted, I torture my devices. I read in bed and almost every morning I find the ereader has fallen on the floor at some point during the night. It takes a pretty beastly device to withstand the abuse I put it through, and my Kobo does that without breaking a sweat. That's why I recommend them.
Interesting I have had the exact opposite experience with my leaf 2. I've had it for almost 3 years now, never in a case, just drop it in my bag loose with everything else. Not a scratch on the screen at all and it just works. But yeah, since I've had literally zero issues I cannot speak to the quality of customer service, I haven't needed them.