this post was submitted on 20 Sep 2025
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Disney+ cancellation page crashes as customers rush to quit after Kimmel suspension (creators.yahoo.com)
submitted 6 days ago by cyrano@lemmy.dbzer0.com to c/technology@lemmy.world
131 comments fedilink hide all child comments
 

cross-posted from: https://lemmy.nz/post/28397398

The suspension triggered strong responses across social media and beyond. Hashtags like #CancelDisneyPlus and #CancelHulu trended as users shared screenshots of their canceled subscriptions.

With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”

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[–] DreamlandLividity@lemmy.world 1 points 4 days ago

Again, yes and no. While you are right pretty much every larger website will use a cache server in some way (at least in form of a CDN), cache servers really don't help you in any way for things like a customer canceling their subscription, which is what this post is about. That is all back-end work. Yes, those are probably those app specifics you mention but glossing over them misses the point why solving this is not as easy as enabling auto-scaleing.