this post was submitted on 20 Sep 2025
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[–] feannag@sh.itjust.works 4 points 4 days ago (1 children)

Whereas my child's doctor appointments and records are only available via app and don't have a website. And the app is no longer supported on my phone OS so I have to run the previous version. I hate this.

[–] 93maddie94@lemmy.zip 4 points 4 days ago (1 children)

That’s the worst. Have you spoken up about it? I think they try to be the most convenient and to be “with the times” without realizing that one way does not fit for everyone.

[–] feannag@sh.itjust.works 3 points 4 days ago

The problem is that it isn't their own in house app - they contract it out. I should say something, but they aren't going to change providers. With HIPAA, it's probably a huge pain without many options. Complaining to the app company makes more sense, but I'm sure I'd get even less far. I suspect I'm in the far minority that care and run non-stock android.