Because it fucks up subtitles on their Nvidia Shield and firestick apps, and has issues with transcoding too. If you're purely using the desktop app, or browser then it's better. But Plex just works in every aspect. Subtitles, transcoding, sharing libraries. Have had no issues or weird bugs. Anytime I try JF I have to dive deep into resolving bugs, some of which are unsolvable by me.

[–] Kernal64@sh.itjust.works 8 points 4 days ago (1 children)

I've been using Jellyfin on both the Fire Stick and Sheild for over 2 years and haven't encountered any issues with transcoding, subtitles, or anything else. You just launch the app and everything just works. And I've got a couple of very non technical remote users who have been using it flawlessly.

[–] SpicyLengthiness@lemmy.ca 3 points 4 days ago (1 children)

Lucky you, I did the exact same thing and had plenty of issues. Switched back to Plex, with the exact same library, and had none of those issues.

[–] LoafedBurrito@lemmy.dbzer0.com 2 points 1 day ago

Same here. I tried to setup jellyfin for an hour and nothing worked. I still had my plex server setup, so no harm.

Also, i am not forcing my friends and family to use another app that they can't access or download easily.