this post was submitted on 20 Sep 2025
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Disney+ cancellation page crashes as customers rush to quit after Kimmel suspension (creators.yahoo.com)
submitted 6 days ago by cyrano@lemmy.dbzer0.com to c/technology@lemmy.world
131 comments fedilink hide all child comments
 

cross-posted from: https://lemmy.nz/post/28397398

The suspension triggered strong responses across social media and beyond. Hashtags like #CancelDisneyPlus and #CancelHulu trended as users shared screenshots of their canceled subscriptions.

With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”

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[–] Lembot_0004@discuss.online 28 points 6 days ago (2 children)

Maybe. But more probably it was just fast written and untested.

[–] kami@lemmy.dbzer0.com 19 points 6 days ago

Sure. It's a design flaw. Yep. Nothing to see here.

[–] MajinBlayze@lemmy.world 9 points 5 days ago

Could also be a decision to limit how much the service scales as more people use it. It's not like they are incentivised to throw a bunch of hardware at the problem when the problem in question is "people are unable to leave the platform"