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Disney+ cancellation page crashes as customers rush to quit after Kimmel suspension (creators.yahoo.com)

submitted 6 days ago by cm0002@lemmy.world to c/usa@midwest.social

16 comments fedilink hide all child comments

With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”

Another added, “Already cancelled my Disney subscription,” while others said they faced looping logins and stalled forms. These firsthand accounts suggest Disney’s systems struggled under the unusual traffic volume.

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[–] Dionysus@leminal.space 30 points 6 days ago* (last edited 6 days ago) (2 children)

Apple: Open the Settings app on your iPhone or iPad. Tap your Apple ID name, then Subscriptions. Select Disney+ and tap Cancel Subscription.
Google Play: Open the Google Play Store. Tap your profile icon, then Payments & subscriptions, then Subscriptions. Tap Disney+ and Cancel subscription.
Roku: Press the Home button on your Roku remote. Highlight the Disney+ app and press the Star button. Select Manage subscription and click Cancel Subscription.
Amazon: Go to https://www.amazon.com/appstoresubscriptions. Find Disney+ and click Actions, then Cancel Subscription.

Also at the bottom of this page click Call Disney+ Contact Us | Disney+ Help Center https://help.disneyplus.com/contact-us/account-billing?target|phone

[–] forrgott@lemmy.zip 12 points 6 days ago (1 children)

Thank you for the list of options. However, please avoid using share.google.com links if you can! Less information they can collect from random web traffic, the better.

[–] Dionysus@leminal.space 9 points 6 days ago* (last edited 6 days ago)

Ugh fuckers, I had to open in Brave to get the actual url without a bunch of issues with the Google search on Android.

Thanks for pointing it out, updated!

[–] Whostosay@sh.itjust.works 7 points 6 days ago

Hell yeah.

Add this for good measure (also the most expensive option on behalf of our mouse overlord.)

888-905-7888