this post was submitted on 14 Sep 2025
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Proton

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Empowering you to choose a better internet where privacy is the default. Protect yourself online with Proton Mail, Proton VPN, Proton Calendar, Proton Drive. Proton Pass and SimpleLogin.

Proton Mail is the world's largest secure email provider. Swiss, end-to-end encrypted, private, and free.

Proton VPN is the world’s only open-source, publicly audited, unlimited and free VPN. Swiss-based, no-ads, and no-logs.

Proton Calendar is the world's first end-to-end encrypted calendar that allows you to keep your life private.

Proton Drive is a free end-to-end encrypted cloud storage that allows you to securely backup and share your files. It's open source, publicly audited, and Swiss-based.

Proton Pass Proton Pass is a free and open-source password manager which brings a higher level of security with rigorous end-to-end encryption of all data (including usernames, URLs, notes, and more) and email alias support.

SimpleLogin lets you send and receive emails anonymously via easily-generated unique email aliases.

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[–] BingBong@sh.itjust.works 46 points 2 days ago* (last edited 2 days ago) (4 children)

At this point I think I need to recalculate the cost for VPN and secure email. I'm paying for those, potentially value add things like drive are languishing (although I was hopeful with the community rclone adapter) and they are using funds for a lot of stuff that is irrelevant.

There is a use for proton meet but is it really want the broad customer base wants? It feels like their leadership has a vision and customer needs are being bypassed.

[–] artyom@piefed.social 39 points 2 days ago (1 children)

They are stretching into the business sector. This is important for that.

[–] BingBong@sh.itjust.works 11 points 2 days ago

This makes a lot of sense. I wish I had a better feel for when they would shift focus from product introduction to product improvement again though.

[–] Steve@communick.news 19 points 2 days ago* (last edited 2 days ago) (2 children)

I remember when people thought offering VPN was a distraction from improving their email features.
This complaint is getting old.

[–] MHLoppy@fedia.io 3 points 1 day ago (1 children)

To someone who is/was interested in Proton's email service but not their VPN service this may still be a fair point though imo. I don't think it being a rehashed complaint here automatically invalidates it.

[–] Steve@communick.news -1 points 1 day ago

Not automatically, no.
But when a company roles out lots of new products that not everyone uses but many do, without abandoning development in their existing products? Yah, that complain gets tired, and I feel I'm justified in dismissing it out of hand.

[–] rumba@lemmy.zip 9 points 2 days ago

If the prices don't go up, you have a point.

[–] huppakee@feddit.nl 7 points 2 days ago (1 children)

A possible counter argument could be that other customers don't use the services you do use and in the end it all evens out, but you'd need to look at the data to know if that actually is true. Perhaps if the all-in package has become less interesting for you and you could downgrade your membership to only get premium vpn or mail.

But that aside, i totally agree the vision of the leadership only makes sense if it is based on the needs of customers and I also doubt whether they are Protons main interest.

[–] BingBong@sh.itjust.works 8 points 2 days ago

That is absolutely true and I've been quite happy with the VPN and email offerings. I spend most of my time in tech literate communities where the call for Linux drive support is loudest and I'm not tied to all the other spaces.

For me the question really becomes if I can save by switching providers or switch to a provider whose path better aligns to where I want to go. Drive is something I've had my eye on for a while as a way to make my subscription more valuable, instead all the 'value add' offerings they promote are not worth anything to me.

[–] vatlark@lemmy.world 6 points 2 days ago

Yeah. I would love to use proton drive on projects with other people. But I can't argue for proton drive when it doesn't have basic spreadsheets and presentations.

I also can't leave Google drive until proton has those.

Proton even bought Standard Notes but rather than port those features over they keep standing up other products.