Tech Support Memes

Here's the thing.... I work in IT and.... As much as many people don't want to hear it, Microsoft puts everything in one basket, and makes it easy to access and handle that basket.

You could go with gsuite/Google workspaces, and they have a lot of competing tools, like drive, meet, chat, Gmail, and their own office style suite.

Beyond that, you're going to start breaking up services between providers. Dropbox, email, zoom, etc... Each with their own logins per member of the team, increasing complexity exponentially.... Unless you can federate all your logins with someone, but the major players in business-ready, federated logins is.... Microsoft, Google, and companies like Ookla, of all people.

Which isn't to say anything about the compatibility issues with federation, and the complexity of setting it up when it works.

I struggled through trying to get federation working between a lot of different solutions and I'll just say, the whole thing is a nightmare, unless it's designed to go together from the start. You only get that if you go all in on one provider.... Like Microsoft 365.

People can say what they want, but Microsoft has taken their decades of experience making active directory, scaled it up to azure active directory (now entra ID), and built a full scale cloud service suite with everything fully integrated, and bluntly, simple to deploy by comparison. In the past, there were quite a few services, apps, programs, etc that directly interfaced with AD. Now that same functionality is a part of the foundations of entra.