this post was submitted on 06 Sep 2025
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I recall a Zee Bashew video that I can't seem to find that referenced a chart of how willing someone was to help when requested. The idea being the scale isn't from "I will actively hinder you" to "I will sell my estate to aid you" but rather from less then helpful to more helpful.
For example, if you asked some haggard clerk about a quest the scale might be:
Regarding a discount from a penny-pinching inn keeper, perhaps it could go:
For stuff that isn't story related, and if the group is in the right frame of mind, I'd ham up 1 and 20 on social roles. Nobody is selling their estate, but they might decide they take a shine to the PC or something else that's fun. Similarly, a nat-1 could get the NPC offended, so they refuse a request grumpily or only help grudgingly.
Otherwise, I think what you're saying is how I'd play it.