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When people say "We cannot do that because of GDPR/insurance". I do not know, why these two "reasons" trigger me so hard, but: you dismissed an idea within microseconds, because you ever read the GDPR or the insurance conditions? You really know all the court rulings and intricacies around those of the last decades, to know within half a second, that something is not feasible?
Really, those are just magic words which for some reason makes everybody go "yep, that must be true. We can't do anything anymore, because of insurance or GDPR. That ist how the world works".