this post was submitted on 21 Aug 2025
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Bank forced to rehire workers after lying about chatbot productivity, union says (arstechnica.com)
submitted 2 weeks ago by rssbot@lemmy.bestiver.se to c/hackernews@lemmy.bestiver.se
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[–] Ougie@lemmy.world 0 points 2 weeks ago

It's fine as long as you can speak to a human eventually. Usually the bot is there to handle either very simple queries or dumb shit - which many people seem to want to talk to their bank about...