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Plunge in Conscientiousness Among Young, a Critical Quality for Personal and Societal Success
(www.nakedcapitalism.com)
this post was submitted on 11 Aug 2025
67 points (97.2% liked)
Mental Health
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Is this why customer service has gone downhill so dramatically? Never a smile or thank you anymore. Everyone is just miserable and rude.
When I worked for $5.15/hr in 2008 it was expected to be courteous and polite with customers or you'd be fired. I remember my manager at my first job specifically laying into me for not smiling enough. It was the most basic requirement of the job.
And people say that it's because wages suck nowadays, but that $5.15 from 2008 is now worth around $8 and yet fast food pays $15/hr starting around me. So kids nowadays make twice as much as I did and can't be assed to give a single fuck. I just don't get it.
This is pretty good, but you gotta make it a little more subtle. Open with something perfectly reasonable and then sort of work up to the bait.
as a european who started working around the same time that sounds insane.
If this bothers them, they'd love German customer service. Every puddingbrezel I've purchased at the DB came with a complementary frown.
i've not been in germany much but every interaction i've had with db seems to end with threats.
They liked you enough to threaten you?! That's high praise on the DB.
yeah i dared use their website in a supported way and for that i almost got thrown off the münchen-hamburg ice at three in the morning. i won't elaborate because last time i did i got swamped by germans telling me it was my fault.
Sounds like it wasn't foolproof enough for a tourist even if it makes sense to a native. Which is absolutely a failure of a domestic transport system, unless you don't care about tourism.