Fuck AI

It doesn't matter that things aren't there yet, they're starting to get replaced by the shit that's in use now.

This is what I keep trying to convince people of, too, even others who hate AI. I come from customer facing support in cloud infrastructure in my previous role.

They upped the cost of high level enterprise support while making it so that non-paying support contracts couldn't even talk to a human anymore. Made us feed every ticket into the AI. Of course none of this new profit or savings was passed on to our salaries and it was a move designed universally to piss customers off. We had a customer satisfaction feedback of over 95% positive (almost unheard of) and it was the only metric they really used for our performance given we were all remote.

Hell, they replaced the INTERNAL IT systems with it. Couldn't open a generic support ticket for yourself or your workstation without first doing a runaround chatting with the AI.

It doesn't matter in the slightest that it's not good enough, that we know it can't complete all the necessary tasks. It has the appearance of good enough so they'll flog it for short term profits and call it a day. Not gonna dox myself, but this is a big company, you know it, have fun guessing. I wouldn't be surprised at all to know others are following this pattern.