this post was submitted on 02 Aug 2025
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Ugh... There's this sales / tech guy for this atrocious software I have to use. Everytime I have an issue and report it to him, he's like "Oh, give me remote access and let me see if I can fix it right away."
Dude... You have full access to my terminal server and in general the issues I report are not specific to my user account. So please let me work and do your thing without bothering me. When you have a lead and need my input please report back to me.
But the more obtrusive his support is the harder you work to sort out your own problems.
And if he doesn't log at least 6 hours worth of work, there's either going to be every structure or maybe they'll offshore his support.