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Only very tangentially related to this
I work in 911 dispatch. Part of our hiring process is after the initial interview and aptitude test, they have applicants come in to do a job shadow with us for an hour or two. Basically just sit with us while we're answering and dispatching calls, see what the work we do is actually like, gives them a chance ask us questions, and we can kind of feel them out to see if they'd be a good fit.
And a shocking amount of people make it to that stage and then don't show up for their job shadow.
I'm admittedly biased, since I work here, but I feel like even if I didn't actually have any interest in the job, that would be an interesting peek behind the curtain that I'd still want to see regardless.
Your basically asking people to work an hour or two for free. Fuck that.
No more than for any other sort of job interview. They're not answering calls, they're sitting there listening.
And honestly I thought it was a great experience when I got hired, it gave me a real inside look to what the workplace culture was before I started here, and a chance to talk to and ask questions to people who are actually doing the job I was applying for instead of some HR/supervisor/deputy director type.
And since we obviously work 24/7/365 we can pretty much make any time work for these applicants, so they don't need to take off from work or anything to come in and do it. We get a lot of them on nights and weekends.
It's also pretty necessary to make sure people can handle it. It can get really intense at times, and seeing an incident unfold in real time is a very different experience than listening to a recording of a call after the fact. Class space to train new dispatchers is limited, and almost every dispatch center is constantly short-staffed, so we really need to make our hires count, and we lose plenty enough throughout the training process as it is, we don't want to spend a couple months training someone only to get them out on the floor to realize that they can't emotionally handle listening to, let alone actually handling 911 calls.