this post was submitted on 01 Aug 2025
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I'm just bitter because they dont give an option to cancel policy online, they force you to dial a robot and sit on hold if you wanna attempt to cancel with them. so i said fuck that and just removed payment method and let it lapse. but instead they just renewed my policy anyway without asking me, and when there was no payment option they just sent me to fuckin collections! for services never rendered!
What the fuck, with insurance the customer has the right to cancel at any time. But to be fair all insurance makes in hard cancel. I have call if I want to remove automatic payments.