this post was submitted on 28 Jul 2025
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Curious if you have this option where you live and how it works.

So I'm housesitting and the people that live here left their bins about 3/4 full. The collection is fortnightly here in Sydney.

I put the bins out at the right time like every other neighbor, but the next morning all bins were empty, except mine.

I was told to make an online claim to the council, and I did, thinking it would be completely ignored. Their website says that if you put the bins out and they miss collecting, they'll come back and pick it up in two business days. I just entered my name, address and phone and to my surprise, sure enough, after the weekend they came and picked up just my bin. Nobody requested any proof of my claim, they didn't even reply or confirm they were going to do it- they just did it. They also didn't care that my name isn't listed as a resident of the address I gave.

Happy days I guess. But this got me thinking, how do they know the fault is on their side and not mine? How do they prevent people from abusing the system? Do they have dashcams they check to see? Or the number of people asking for collection is so low that they just don't care? Does anyone know?

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[โ€“] abbadon420@sh.itjust.works 10 points 1 week ago* (last edited 1 week ago) (4 children)

I used to be a garbage truck driver.

You drive the same routes week in, week out. You start to remember individual bins. For some bins, I would notice if they weren't on the street that week. Than I'd get a call from headquarters to pick up that bin and I'd say no, because I know it just wasn't there when I drove past it this morning. Most times I don't remember though. I get a call for a bin I don't remmeber, or maybe its not originaly on my route, and I just have to go pick it up. Its usually not a problem, I just pick it up when I'm in the area, or the end of the day.

Some people were notorious "late binners" and they'd be on the record. But if you just forget your bjn once, you can likely just call it in and blame it on them. Even if you're honest, they might still come collect it if they're a good service.

The only other thing we can check is if your bins have an electronic counting of weighing system. Than we can see if the been has been counted or not. That prevents you from trying a double pickup. The weighing system is especially important in summer and spring, when people have too much green garbage and arm of the truck literally can't lift it up. Than we have quantifyable evidence to deny your bin and you'll get a notice for it.

[โ€“] Mothra@mander.xyz 1 points 1 week ago

I feel somewhat reassured knowing that it's a human making decisions at the end of the chain on the other end. I appreciate your perspective! I'm sure you must have seen your share of stuff while on that job...

An electric weighing system? I didn't even know that existed on bins

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