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If the rubbish/trash/garbage collector misses your bin, can you request them to pick it up again? And how do they know it wasn't you forgetting to put the bins out? (mander.xyz)

submitted 5 days ago by Mothra@mander.xyz to c/asklemmy@lemmy.world

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Curious if you have this option where you live and how it works.

So I'm housesitting and the people that live here left their bins about 3/4 full. The collection is fortnightly here in Sydney.

I put the bins out at the right time like every other neighbor, but the next morning all bins were empty, except mine.

I was told to make an online claim to the council, and I did, thinking it would be completely ignored. Their website says that if you put the bins out and they miss collecting, they'll come back and pick it up in two business days. I just entered my name, address and phone and to my surprise, sure enough, after the weekend they came and picked up just my bin. Nobody requested any proof of my claim, they didn't even reply or confirm they were going to do it- they just did it. They also didn't care that my name isn't listed as a resident of the address I gave.

Happy days I guess. But this got me thinking, how do they know the fault is on their side and not mine? How do they prevent people from abusing the system? Do they have dashcams they check to see? Or the number of people asking for collection is so low that they just don't care? Does anyone know?

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[–] okamiueru@lemmy.world 2 points 5 days ago

I assume they would have a budget if not only a limit on available working hours.