this post was submitted on 26 Jul 2025
1029 points (99.4% liked)

People Twitter

7950 readers
589 users here now

People tweeting stuff. We allow tweets from anyone.

RULES:

  1. Mark NSFW content.
  2. No doxxing people.
  3. Must be a pic of the tweet or similar. No direct links to the tweet.
  4. No bullying or international politcs
  5. Be excellent to each other.
  6. Provide an archived link to the tweet (or similar) being shown if it's a major figure or a politician.

founded 2 years ago
MODERATORS
SendMeYourTaTas@sh.itjust.works
pelespirit@sh.itjust.works
1029
More than you bargained for (infosec.pub)
submitted 3 weeks ago by The_Picard_Maneuver@lemmy.world to c/whitepeopletwitter@sh.itjust.works
58 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] mctoasterson@reddthat.com 4 points 3 weeks ago

In most companies L1 Support are severely underpaid offshore, total muppets, or both. Their most frequent triage or escalation path is gonna be "I routed it to the wrong application team because the caller said some words that sounded vaguely relevant to something that team works on".