this post was submitted on 23 Jul 2025
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Actually Infuriating
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One day I went to Chipotle before work, with the plan to buy something to later have for lunch. They had recently raised the prices, but I still got my usual burrito. When we got to the guac station, it was fresh out. "They're making more." Cool! I'll just wait then.
When the fresh guac came out a few minutes later, the worker casually went to throw the burrito they'd already made for me away. I stopped them and asked, "What are you doing?!"
They said, "I'm making you a fresh one."
What?! It wasn't even five minutes. I told them, "Just put the fresh guac into the same burrito. I'm not eating it until my lunch break anyway. Four hours from now."
Thankfully the worker complied, but I was shocked. If that's what they typically do, I can't imagine how much food they needlessly waste on a daily basis. Do people seriously think burritos go bad after sitting under foil for a few minutes? Especially when all the exact same ingredients are kept out and uncovered at the prep station for much longer? I just... I can't understand. I paid $9 for something they would have just thrown away?
If food is that easily disposible to a restaurant, then they have no business raising prices so often. Maybe employees can offer to remake food in a situation like I had, in order to satisfy the pickiest of us. But to train people to automatically do it in every circumstance? You're pretty much driving your own food costs up for no reason. I just can't logic this.
It actually makes sense in this case. They weren't remaking it because they thought you'd enjoy a fresh burrito, they were remaking it because the tortilla would have grown cold by that point and would be much more difficult to wrap. Thats the reason they put the tortillas in the press, to heat them up so they can wrap them easier. If it gets cold, it's prone to tear.
So you made their job harder.
oh boo hoo, they can handle a slightly harder to wrap burrito a few times per day, that's not an excuse to throw away perfectly edible food.