this post was submitted on 23 Jul 2025
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“Cognizant was not duped by any elaborate ploy or sophisticated hacking techniques,” according to a copy of the lawsuit reviewed by Reuters. “The cybercriminal just called the Cognizant Service Desk, asked for credentials to access Clorox’s network, and Cognizant handed the credentials right over.”

https://www.nbcnews.com/business/business-news/lawsuit-says-clorox-hackers-got-passwords-simply-asking-rcna220313

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[–] CannedYeet@lemmy.world 18 points 1 week ago

Clorox said the clean-up was hampered by other failures by Cognizant’s staff, including failure to de-activate certain accounts or properly restore data.

They snuck this in the last paragraph.