this post was submitted on 22 Jul 2025
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This. "Lets try it again, just to be sure." ::watches them put it to sleep with the soft power button::
The real fun is when you can't watch what their doing because its over the phone, so you just have to hope they are doing it right. I used to hit them with the "Let's try this; hold down the power button for exactly 30 seconds, then turn it back on." Worked every time, but I did once have a guy ask me why that worked, and I didn't want to call him an idiot so I made up some BS about it being a way to "flush the power from the system" and he bought it.
Funny enough, sometimes you used to have to hold the power button to drain the caps. That would (rarely) fix some laptop issues.
Not just laptops, even. I've fixed desktops that way. Unllug and hold power button.
And I'm fairly sure it might still work in some exceptionally niche scenarios
Not just laptops, or desktops, but I've had it work on Printers, though you had to unplug the cable from both ends for it to work for whatever reason.