this post was submitted on 19 Jul 2025
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A Boring Dystopia

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Guests report getting billed hundreds of dollars for smoking, based on the readings of an "algorithmic" smoke detector. The sensor manufacturer markets its product as a way for hotels to unlock new revenue streams.

See also: https://www.wsbtv.com/news/local/cobb-county/marietta-hotel-fined-women-hundreds-smoking-they-say-other-activities-tripped-sensors/WPFWFT7INFGOLHR4HSQK7YIOKY/

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[–] dual_sport_dork@lemmy.world 225 points 2 weeks ago (26 children)

I have never seen a more clear cut example of a perfect use case for a credit card chargeback.

Fun fact: You can't dispute part of a charge. If you charge this back and win (you probably will) the hotel loses out on everything, for your entire stay. It also stacks up against them and raises their rates the more they get. An even vaguely concerted effort by people who have been ripped off by this would probably get the hotel in question booted from their credit card processor.

I imagine it's damn difficult to run a hotel if you can't accept credit cards. Just saying.

[–] Brkdncr@lemmy.world 5 points 2 weeks ago (4 children)

That’s not where it ends though. They can send you to collections.

Happened to me from Verizon after I returned their modem and they said I didn’t.

Many different collectors called and wouldn’t the same track# and photos to show it was returned. It eventually went on my credit, which took a slight hit for all of 2 months.

[–] HK65@sopuli.xyz 0 points 1 week ago (3 children)

This is why it's great to belong to the 90% of the world without credit scores. Something similar happened to me, I just sent the company an email that told them that they bought bad credit after a washing machine manufacturer charged me for an in-warranty repair that they didn't even perform.

Haven't heard from them since.

[–] aidan@lemmy.world 1 points 1 week ago (1 children)

Then they just threaten to take you to court.

[–] HK65@sopuli.xyz 1 points 1 week ago (1 children)

Feel free, it has to be settled in a consumer protection arbitration court, who will by default side with me.

There is basically a "forced arbitration" law in effect, but not toward people who sue the company, but toward the company that would sue people.

[–] aidan@lemmy.world 1 points 5 days ago

It depends if you have the time and/or mental energy for that

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