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What more could you want after an ID mismatch experience?
For the company not to have done it at all. It was very clearly a capitulation to the Trump administration, not a mistake, but a deliberate action. I don't support companies that capitulation to these fascist fucks.
For it to have happened as a matter of course, and not when they faced the prospect of bad press over it, for a start.
There's some poor underpaid people somewhere doing nothing but comparing account names to photo ID, of course they don't have a say in it
Policy say click button if don't match
You know that's not what I'm saying. They would have been content to leave this woman without her account except that the threat of them looking worse in the media was held over their head. That's the part that shouldn't have happened. No company should be allowed to terminate an account used in the professional sphere while leaving no recourse to reclaim the account or appeal the decision in a straightforward and relatively low effort way.