this post was submitted on 19 Jul 2025
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Pro@programming.dev
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Giving Up on Element & Matrix.org: The Matrix.org network has great potential, but after years of dealing with glitches, slow performance, poor UX, and one too many failures, I’m done with it. (xn--gckvb8fzb.com)
submitted 2 weeks ago* (last edited 2 weeks ago) by Pro@programming.dev to c/Technology@programming.dev
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After five years of using Matrix.org/Element as my primary communication platform, and rooting for it, and promoting it, and enduring its many quirks, I’ve decided to move on (or rather back). Despite promising ideals and growing institutional adoption, the network remains slow, unreliable, and confusing for everyday users. Development feels directionless, client and server projects are fragmented, and the user experience still lags far behind my expectations. A recent incident that essentially broke my own community channel on the Matrix.org homeserver was the final straw: I’m heading back to XMPP.

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[–] tyler@programming.dev 3 points 2 weeks ago (4 children)

I don't think Discord is great. But it's better than dealing with "Unable to decrypt message" on every message I get. It's better than being unable to properly search a channel, or server. It's better than the slow mess that Element (and other matrix clients as well!) are.

Hot take: Erlang/OTP is renowned for handling ridiculous numbers of concurrent users and has been battle-tested for decades in distributed systems, especially in comms platforms. To this day, I cannot comprehend why Matrix.org chose to use Python and Node.js of all things, instead of Erlang, or more recently, Elixir. This feels like such a low-hanging fruit in terms of architecture design, yet Matrix.org,

This explains so much. Why in the world is matrix not built on OTP??? Discord got this correct, right at the start. They went all in on Elixir and Rust and ho-boy, you can tell.

I honestly do not understand the draw... at all.

[–] HoopyFrood@lemmy.zip 5 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

The enshittification reaper is coming for Discord; the writing is on the wall, they are planning an IPO this year. The draw is that it isn't Discord and that you can own and control the data produced by your organization (or peer group), and have reasonable control over how the platform is changed. Now if none of that appeals to you then you probably aren't the target audience.

I never understood the draw of matrix.org as a service, the ideas originally driving matrix's development back in 2017 or so was to be to Discord/Slack/Teams what Lemmy is to Reddit.

[–] tyler@programming.dev 1 points 2 weeks ago

That stuff does appeal to me, but Zulip has done it better for a very long time now. Matrix, while decentralized, really provides nothing else besides pain. Organizations don’t usually care about federation. They want a single chat app that they control and they’re ok if it’s FOSS.

Like, if I’m an organization I’m choosing Slack or Zulip 100% of the time. If I’m playing games with my friends I’m choosing Discord. There really aren’t good alternatives. Everything else sucks incredibly badly.

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